FAQs

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Website Setup
Flatout CMS
Email
Domains
Hosting
Social Media
Who does the website setup?

In short, we do. All our development packages include the initial content entry (to a certain degree). If you have a lot of content, for example, more than 20 pages, we will advise you of any potential additional fees to add in all the pages. In most cases we can get your site built and live with the content in without you having to have a crash coarse in using the CMS (Content Management System).

Do you input all my content?

In most cases we do. We try to put all your initial content in within the alloted time of the development and if you have a lot of content we will generally discuss this with you prior to beginning your project. You are welcome to work on content during the development phase,  directly in the CMS if this suits you.

Is professional photography needed?

While it is not mandatory to have a photographer take photos you may need for your website you should consider the impact of professional photography. It is important that you present your products and services to your website visitors in the best possible light.

What does CMS mean?

CMS = Content Management System. This is hosted software that you access using a web browser to update your website.

Why do I need a CMS?

A CMS (Content Management System) allows you to update the majority of your website. If you need to add in news items, change outdated content or add some new photos in a CMS is where you would do this. Prior to having a CMS you would have needed to have knowledge of HTML code and how to use an editor to update your website.

What is the Flatout CMS?

The Flatout CMS is our own CMS built right here in New Zealand. So the people who build your website are the people that build and maintain the CMS as well. We decided to build our own in the early days of Content Management Systems when it was quite time consuming to make customisations in existing available content management systems.

What is a domain name?

flatout.co.nz is our domain name. We use it for our website address, www.flatout.co.nz and our emails e.g. enquiries@flatout.co.nz. If you want a website you will need a domain name as it serves as your website's address on the internet.

What is hosting?

Hosting is the service of storing your website files and data on a server and making your website visible 24/7/365 on the internet. Every website needs it and while there are many different prices you can pay for hosting you need to be careful you compare apples with apples as hosting services are not all created equal.

For instance, Flatout hosts its Flatout CMS websites on a premium server which is automatically synced between two data centers. The server is enterprise level and the data center are leaders in the industry.

Our email services are hosted on a secondary server in another location so there's not a chance of losing both services at the same time. In both cases we have Service Level Agreements in place with the respective data centers and our team has sound server knowledge.

How many domain names can I have?

There is theoretically no limit to the number of domains you can have pointing to your website or you may decide to have one domain for your website and a shorter one for your email addresses.

While we can point as many domains as you like at your website one of the domains must be picked as your primary domain.